AI Pilot Admin User Guide

Audience: Enterprise admins, AI governance owners
Time: ~15 min read

Use this guide to navigate the AI Pilot Command Center views and operate day-to-day governance with controls language — not application code changes.

What

The Command Center is the Control Plane surface for AI Pilot: health of governed AI traffic, live activity, models and routing, protection (inspection + controls), cost, and audit. Each bouncer shows a badge for Gateway Mode or App-Embedded so you know the deployment topology at a glance.

Why

Operators need one place to answer: Is AI traffic flowing? Which models are in use? Are safety and data-protection controls firing? Are we within budget? Can we prove decisions for compliance?

How — Command Center views

Open AI Pilot from the sidebar (or Settings → AI Pilot for configuration). Select a bouncer; note the Gateway Mode / App-Embedded badge.

Overview

  • Fleet health for the selected bouncer (heartbeat, sync, intercept scope)
  • High-level counters: requests, allows/denies, inspection actions, spend trend
  • Quick links into Activity, Protection, and Cost

Verify: Counters move when you send test traffic through that bouncer.

Activity (Traffic)

  • Live or recent request stream: caller context, model/path, decision, latency
  • Filters by outcome (allow / deny / block / rate-limit) and resource type (LLM, MCP, agent)

Verify: A known test call appears within seconds with the expected decision.

Troubleshooting: Empty Activity with a healthy heartbeat usually means clients bypass the bouncer. Confirm base URLs. See Troubleshooting.

Models & routing

  • Which models and providers are enabled for this bouncer
  • Fallback order and route bindings (multi-provider)
  • Allow/deny overlays driven by controls (who may call which model)

Verify: Disable a model in settings (sandbox), retry — expect 403 from the control, not a provider error.

Protection

  • AI Inspection Engine outcomes: PII redaction, prompt safety / guardrails
  • Content safety thresholds and trusted-domain exceptions
  • Links to author or tune related controls

Verify: A prompt with a known PII pattern shows redaction flags in Activity or audit; a forbidden phrase yields 400 when set to block.

Cost & usage

  • Token and spend trends per user / model / app (as configured)
  • Daily/monthly caps and rate limits
  • Fallback and cache hit indicators when those features are on

Verify: After traffic, charts update for the selected window. Over-limit callers receive 429.

Troubleshooting: Inconsistent caps across replicas → shared Redis required. See Cost section in Troubleshooting.

Audit

  • Decision lineage and AI event types for compliance
  • Correlation IDs for SIEM stitching
  • Optional live audit stream on the Audit tab

Verify: Allow and deny paths both produce audit rows. Export path: Export & observability.


Controls vs gateway config

You want to…Prefer
Who may call which model / MCP toolA control (Rego / Visual Builder)
Prompt PII / jailbreak inspectionProtection + AI Inspection Engine settings
Token budgets / fallbacksCost & Models & routing (gateway config)
Prove decisions externallyAudit + SIEM export

Troubleshoot

SymptomWhere to lookResolution
Wrong mode badgeDeployment of that PEPConfirm Gateway vs App-Embedded install; see Deployment modes
Overview emptyBouncer selection / registrationPick the correct PEP; confirm registration
Protection never firesIntercept scope; LLM pathsBind AI resources; ensure paths are LLM/GenAI routes

Next steps